Yes. We recommend booking an appointment for private viewings, bespoke consultations, and engagement-ring fittings so we can give you our full attention. Walk-ins are also welcome when available.

Absolutely. We can create custom engagement rings, remount existing stones, or craft entirely new pieces. The process includes a consultation, design proposal, quotation, and production timeline.

Yes. We provide professional cleaning, resizing, and repairs through our trusted partners. Bring your piece to our store for assessment and an estimated timeline. Minor work may be completed quickly; complex repairs may take longer.

Yes. Most rings can be resized. Simple resizes are typically completed within a few days, while intricate settings may take longer. We’ll confirm details when you bring in your piece.

Yes. Many of our pieces can be engraved or personalised. This may add to the delivery time and cost — our team will confirm all details during your order.

Yes. All Hermanas Miguel jewellery is covered by a warranty against manufacturing defects for 15 days. The warranty does not cover damage caused by normal wear, accidents, or misuse, but repairs can be arranged at a fair cost.

All our fine jewellery is hallmarked and accompanied by the relevant metal and gemstone documentation where applicable. Lab-grown and natural diamonds include a certificate when available, confirming their quality and characteristics.

Our diamonds — both natural and lab-grown — are carefully selected to meet our quality standards. Certified stones come with a grading report from a recognised gemological laboratory. We are always transparent about the origin and characteristics of every gemstone we sell.

Yes. We offer complimentary gift wrapping for all purchases. For last-minute or same-day purchases, please call ahead so we can prepare your item for quick collection.

We accept cash, major credit and debit cards, and local electronic payments. For larger purchases, please contact us to discuss available options.

We accept returns or exchanges on unworn, undamaged items within 14 days of purchase, with the original receipt and packaging. Custom or engraved pieces are non-refundable.

We currently ship only within Cyprus and Greece, using secure, insured courier services. Delivery times and fees vary by destination. You can also collect your order in-store at no additional cost.